Comments Analytics

What Is Comments Analytics?

Comments Analytics is an AI-powered tool designed to analyze customer feedback from video comments, social posts, and product reviews, providing actionable insights into customer sentiments, key topics, and trends.

Target Audience of Comments Analytics

How To Use Comments Analytics?

To use Comments Analytics, import customer comments via Google Spreadsheet, Chrome extension for platforms like YouTube, or Excel file upload. Utilize pre-built AI models for sentiment analysis, keyword extraction, and category extraction. Access insights with one-click deployment, no coding required.

Core Features of Comments Analytics

• AI-powered sentiment analysis to gauge customer emotions from text
• Keyword extraction to identify key discussion topics using NLP
• Category extraction to classify comments into predefined topics
• No-code text analytics with pre-built models for easy insights
• Multiple input options including Google Spreadsheet and Chrome extension
• Scalability to handle real-time requests with dedicated servers
• Custom analysis for insights from various websites
• Immediate 24/7 support with ticket system and dedicated managers

Use Cases of Comments Analytics

• Analyzing customer feedback from social media and product reviews
• Monitoring brand sentiment and reputation online
• Enhancing customer experience through actionable insights
• Streamlining customer service by identifying key issues and topics
• Supporting marketing strategies with data-driven feedback analysis
• Improving product development by understanding customer needs

FAQ from Comments Analytics

Contact & Company Information of Comments Analytics