Cresta AI
Cresta AI empowers contact centers with generative AI, offering AI agents, real-time assistance, and insights to improve customer experiences and boost revenue.
What Is Cresta AI?
Cresta AI is a generative AI platform designed for contact centers, combining human and AI capabilities to enhance customer interactions, reduce costs, and drive revenue growth.
Target Audience of Cresta AI
How To Use Cresta AI?
Integrate Cresta AI into your contact center environment to leverage AI agents, agent assist tools, and conversation intelligence. Use real-time guidance for agents, automate workflows, and analyze customer interactions for actionable insights. Book a demo via the website to explore tailored solutions.
Core Features of Cresta AI
- AI Agent for empathetic customer resolutions
- Agent Assist with real-time behavioral guidance
- Conversation Intelligence for performance insights
- Automation of chat and workflows
- Compliance and security for enterprise scale
- Integration with existing contact center systems
- Real-time conversation summaries
- Targeted coaching for agents
Use Cases of Cresta AI
- Enhancing customer care with reduced handle times
- Boosting sales through improved agent performance
- Increasing customer retention with timely interventions
- Streamlining collections with compliance-focused guidance
- Driving business decisions with conversation insights
FAQ from Cresta AI
Pricing of Cresta AI
Cresta AI is Paid service
Enterprise Plan
Custom Pricing
Tailored solution for large contact centers with full AI agent and assist features.
Standard Plan
Custom Pricing
Basic AI assistance and analytics for mid-sized operations.
Contact & Company Information of Cresta AI
Cresta AI Company Name: Cresta
Cresta AICustomer Service Contact
Social Media
Cresta AI Twitter Link:https://twitter.com/cresta
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