DeskDay

What Is DeskDay?

DeskDay is a modern Professional Services Automation (PSA) software designed for Managed Service Providers (MSPs), featuring chat-based ticketing and multi-channel support to streamline operations.

Target Audience of DeskDay

How To Use DeskDay?

Sign up for a free trial on the DeskDay website, configure your service desk settings, integrate with your existing MSP tools, and start managing tickets through chat-based interactions. Use the mobile app for on-the-go support and engage end-users via the IT-Connect app across multiple platforms.

Core Features of DeskDay

• Chat-based service desk for conversational ticketing
• Multi-channel support across Microsoft Teams, Windows, Mac, iOS, and Android
• Mobile app for technicians to provide on-the-go support
• IT-Connect end-user app for seamless ticket raising and communication
• Multi-ticketing capability to handle up to 7 tickets simultaneously
• Integration with MSP tool stack for enhanced functionality
• Automation and workflows to streamline ticket management and billing

Use Cases of DeskDay

• Streamlining ticket management for small MSPs
• Providing faster resolutions through conversational ticketing
• Supporting end-users across multiple platforms with IT-Connect
• Enabling technicians to deliver support on the move via mobile app
• Enhancing MSP operations with automation and integrations

FAQ from DeskDay

Pricing of DeskDay

DeskDay is Paid service

Contact & Company Information of DeskDay