Mava

What Is Mava?

Mava is a customer support platform designed for community-driven companies, integrating with Discord, Telegram, Slack, web chat, and email to manage support tickets from a unified dashboard.

Target Audience of Mava

How To Use Mava?

Sign up on the Mava dashboard, integrate your community channels like Discord, Telegram, or Slack, customize the web chat widget for your site, train the AI with your knowledge base, and manage tickets through the shared inbox for seamless support operations.

Core Features of Mava

• Native integrations with Discord, Telegram, and Slack for unified ticket management.
• Customizable web chat widget for real-time user engagement on your website.
• Shared inbox to handle thousands of tickets with status tracking and automations.
• AI-powered support to automate responses in public and private channels with human handover.
• Analytics to monitor support performance and optimize community engagement.

Use Cases of Mava

• Managing customer support for online communities on Discord or Telegram.
• Providing real-time assistance via web chat on company websites.
• Automating repetitive support queries with AI for efficiency.
• Streamlining team collaboration for handling high-volume support tickets.
• Analyzing support data to improve user satisfaction in community-driven businesses.

FAQ from Mava

Pricing of Mava

Mava is Paid service

Contact & Company Information of Mava

Social Media