Octocom

What Is Octocom?

Octocom is an AI-first customer service solution for e-commerce, designed to automate support, enhance shopping experiences, and boost sales with omnichannel AI agents.

Target Audience of Octocom

How To Use Octocom?

To use Octocom, sign up via the website, integrate it with your e-commerce platform and help desk tools like Shopify or Zendesk, customize the AI to match your brand voice, and let it handle customer inquiries, upselling, and support tickets automatically. Request a demo for guided setup.

Core Features of Octocom

• Seamless integration with e-commerce platforms and help desks like Shopify and Zendesk
• Human-like AI conversations tailored to brand personality
• Omnichannel support across email, Instagram, WhatsApp, and more
• Automated handling of 90% of support tickets with intelligent human handoff
• AI-powered upselling and personalized product recommendations
• 24/7 instant customer support in over 100 languages
• Smart analytics for interaction insights and store optimization
• Customizable workflows to fit unique business needs

Use Cases of Octocom

• Automating customer support for e-commerce businesses
• Providing personalized shopping assistance and product recommendations
• Increasing average order value through intelligent upselling
• Handling returns, refunds, and order tracking efficiently
• Supporting global customers with multilingual capabilities
• Reducing support costs by resolving queries automatically

FAQ from Octocom

Pricing of Octocom

Octocom is Paid service

Contact & Company Information of Octocom

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