Stylo

What Is Stylo?

Stylo is a Zendesk AI assistant that helps customer support agents by understanding customer issues, finding solutions, and drafting responses directly within Zendesk tickets.

Target Audience of Stylo

How To Use Stylo?

Integrate Stylo with your Zendesk account via the marketplace. Once installed, Stylo appears in every ticket, allowing agents to draft responses, translate content, summarize calls, and build knowledgebase articles using AI-powered tools. Customize responses to match your brand voice and leverage integrations like Shopify for contextual replies.

Core Features of Stylo

• Drafts responses matching your brand voice
• Integrates with platforms like Shopify for contextual replies
• Translates, scores, and summarizes Zendesk tickets
• Builds and improves Help Center articles with Scribe & Scorecard
• Provides monthly AI-readiness reports for knowledgebase
• Streamlines workflows with ChatGPT integration
• Enhances agent efficiency and reduces response times

Use Cases of Stylo

• Automating customer support responses in Zendesk
• Improving ticket resolution time for support teams
• Building and maintaining an AI-ready knowledgebase
• Enhancing customer experience with personalized replies
• Supporting multilingual customer interactions with translation

FAQ from Stylo

Contact & Company Information of Stylo