Tag: Call Center Analytics

Univw

Univw is a robust CRM software designed to optimize customer relationship management and accelerate sales cycles for businesses in real estate, FMCG, BFSI, and more. With features like custom dashboards, automated call QA, AI-driven agent coaching, and integrated cloud telephony, Univw enhances efficiency, boosts customer satisfaction by 75%, and drives business growth. Its flexible workflow engine and data visualization tools empower data-driven decisions, making it ideal for startups and small businesses.