Tag: Support Ticket Reduction
2 items with this tag
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SiteSpeakAI
SiteSpeakAI is an innovative AI chatbot builder designed to automate customer support for businesses and websites. By creating custom-trained AI agents, it answers queries 24/7 across platforms like websites, Slack, and Telegram, reducing support tickets. Key features include brand customization, human escalation, and detailed analytics, making it a cost-effective solution for enhancing user experience and saving time.
Kastro
Kastro is an AI-first customer support solution designed for startups and indie hackers. Powered by ChatGPT, it automates repetitive queries, integrates a help center for self-service, and offers a live chat widget with human handoff. With features like typing suggestions and an AI-enhanced workspace, Kastro reduces support volume, enabling teams to focus on critical conversations.