TheLoops

What Is TheLoops?

TheLoops is an AI Agent platform for customer experience (CX) operations, designed to enhance support efficiency with intelligent routing, automated quality assurance, and predictive case intelligence.

Target Audience of TheLoops

How To Use TheLoops?

To use TheLoops, connect your data sources (e.g., Zendesk, Salesforce) within an hour, build AI Agents in a day, and start leveraging features like intelligent routing and AutoQA to enhance CX operations. Request a demo to get started.

Core Features of TheLoops

• AI Agent Copilot for real-time agent assistance
• AutoQA for 100% quality assurance coverage and real-time coaching
• Predictive Case Intelligence for actionable customer insights
• Intelligent Routing for automated ticket assignment
• Knowledge Generation to uncover gaps and create content
• Fast deployment with data connection in 1 hour
• Enterprise-grade security for data protection
• Integration with tools like Zendesk, Jira, and Salesforce

Use Cases of TheLoops

• Enhancing agent productivity in customer support teams
• Automating quality assurance for support managers
• Predicting and preventing customer escalations
• Streamlining ticket routing in high-volume environments
• Generating knowledge content from case interactions
• Improving CX operations for SaaS companies

FAQ from TheLoops

Pricing of TheLoops

TheLoops is Paid service

Contact & Company Information of TheLoops