Toma

What Is Toma?

Toma is an AI automation platform designed for dealerships to streamline customer communications and operational tasks through voice, chat, and SMS, enhancing revenue and customer experience.

Target Audience of Toma

How To Use Toma?

To use Toma, dealerships can schedule a demo to explore its capabilities, integrate it with existing software, and deploy automation for tasks like scheduling appointments or handling inquiries. Contact Toma's team via the website to get started and customize workflows.

Core Features of Toma

• End-to-end automation of repetitive dealership tasks
• Natural and fast conversational AI for customer interactions
• Omnichannel communication via voice, web chat, and SMS
• Integration with dealership management software (DMS)
• Custom workflow creation for specific operational needs
• Real-time call intelligence and reporting
• Dynamic human collaboration for complex queries
• Proactive notifications for urgent leads or issues
• 24/7 appointment scheduling and reminders
• Dedicated 1-hour support for onboarding and deployment

Use Cases of Toma

• Automating customer inquiries as a full-store receptionist
• Detecting and scheduling recall appointments
• Streamlining parts order requests and updates
• Booking and managing service appointments 24/7
• Sending automated reminders to reduce no-shows
• Creating custom automation workflows for dealership needs

FAQ from Toma

Pricing of Toma

Toma is Paid service

Contact & Company Information of Toma