unitQ

What Is unitQ?

unitQ is an AI-powered platform that transforms customer feedback from multiple channels into real-time, actionable insights to enhance product quality and customer experiences.

Target Audience of unitQ

How To Use unitQ?

Integrate unitQ with your feedback channels like support tickets, social media, and surveys. Use AI agents to analyze data, create custom dashboards, and converse with agentQ for insights. Take action on trending issues and prioritize product roadmaps directly from the platform.

Core Features of unitQ

• Real-time customer insights using AI agents
• Integration with multiple channels and support for 100+ languages
• Machine learning categorization into 1,000+ custom categories
• Custom dashboards and conversational data analysis with agentQ
• Alerts on trending issues and actionable roadmap prioritization
• Issue monitoring and resolution to reduce time-to-fix
• Customer journey analysis for friction points and loyalty
• Support optimization with AI automation
• Competitive analysis to track market competitors

Use Cases of unitQ

• Driving product innovation through customer feedback
• Streamlining issue resolution for support teams
• Enhancing customer experiences and loyalty
• Optimizing customer support with actionable insights
• Analyzing customer journey for seamless interactions
• Accelerating product development with behavior insights
• Monitoring competitors to capture market share

FAQ from unitQ

Contact & Company Information of unitQ