Web2Chat

Web2Chat: AI-powered customer support platform for startups. Live chat, help center, ticketing, CRM, and Aura AI improve efficiency.

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What Is Web2Chat?

Web2Chat is an AI-powered customer support platform designed for startups and small businesses, offering live chat, ticketing, knowledge base, and CRM features.

Target Audience of Web2Chat

startupssmall business ownerse-commerce businessescustomer support teamstech entrepreneurs

How To Use Web2Chat?

Integrate Web2Chat into your website by adding the customizable chat widget. Use the dashboard to manage customer interactions, create a knowledge base, train the AI with your content, and track support tickets. Customize widgets and settings to match your brand and needs.

Core Features of Web2Chat

  • Unified inbox for live chat, emails, and support tickets
  • Customizable real-time chat widget with AI chatbot integration
  • Comprehensive knowledge base for self-service support
  • Aura AI assistant powered by ChatGPT for automated responses
  • Integrated CRM for managing customer data and interactions
  • Multilingual support in 45+ languages
  • Advanced branding and widget customization options
  • Secure data encryption for customer information
  • Workload management and teammate task assignment
  • SEO and analytics for tracking help center usage

Use Cases of Web2Chat

  • Enhancing customer support for startups with real-time chat
  • Streamlining ticket management for small businesses
  • Providing self-service options through a knowledge base
  • Automating responses with AI for efficient support
  • Managing customer relationships with integrated CRM tools

A More Comprehensive Overview of Web2Chat

FAQ from Web2Chat

Contact & Company Information of Web2Chat

Web2Chat Company Name: Web2Chat

MoreAbout Web2Chat Company

Information

Publisher:
Shawn HacksShawn Hacks
Website:web2chat.ai
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