Web2Chat

What Is Web2Chat?

Web2Chat is an AI-powered customer support platform designed for startups and small businesses, offering live chat, ticketing, knowledge base, and CRM features.

Target Audience of Web2Chat

How To Use Web2Chat?

Integrate Web2Chat into your website by adding the customizable chat widget. Use the dashboard to manage customer interactions, create a knowledge base, train the AI with your content, and track support tickets. Customize widgets and settings to match your brand and needs.

Core Features of Web2Chat

• Unified inbox for live chat, emails, and support tickets
• Customizable real-time chat widget with AI chatbot integration
• Comprehensive knowledge base for self-service support
• Aura AI assistant powered by ChatGPT for automated responses
• Integrated CRM for managing customer data and interactions
• Multilingual support in 45+ languages
• Advanced branding and widget customization options
• Secure data encryption for customer information
• Workload management and teammate task assignment
• SEO and analytics for tracking help center usage

Use Cases of Web2Chat

• Enhancing customer support for startups with real-time chat
• Streamlining ticket management for small businesses
• Providing self-service options through a knowledge base
• Automating responses with AI for efficient support
• Managing customer relationships with integrated CRM tools

FAQ from Web2Chat

Contact & Company Information of Web2Chat