Yuma AI

What Is Yuma AI?

Yuma AI is an AI-powered platform designed to automate customer support for ecommerce businesses, particularly Shopify merchants, by handling over 40% of support tickets autonomously.

Target Audience of Yuma AI

How To Use Yuma AI?

Integrate Yuma AI with your ecommerce platform like Shopify or helpdesk tools such as Gorgias or Zendesk. Configure the AI to match your brand tone and automate responses to customer inquiries across channels like email, chat, and social media. Use the dashboard to monitor automation rates and agent productivity, and book a demo for personalized setup assistance.

Core Features of Yuma AI

• Automates up to 49% of customer support tickets in 2 months
• Pre-trained ecommerce intent library for accurate query detection
• Generative AI for on-brand, human-like responses
• Autonomous actions like order edits and subscription management
• 24/7 omnichannel support across email, chat, WhatsApp, and social media
• Seamless integration with Shopify, Gorgias, Zendesk, and more
• Productivity tools for agents to reduce handling times
• Improves customer satisfaction with faster responses
• Scales support operations without additional hiring

Use Cases of Yuma AI

• Automating customer support for Shopify merchants
• Handling pre-sales and post-sales inquiries
• Managing order, subscription, and refund processes
• Moderating social media interactions and reviews
• Reducing first response and resolution times for DTC brands
• Scaling customer service during peak periods
• Enhancing agent productivity with AI-assisted responses

FAQ from Yuma AI

Pricing of Yuma AI

Yuma AI is Paid service

Contact & Company Information of Yuma AI