Tag: CSAT Improvement

Word WandAI

Word WandAI is a powerful Zendesk AI assistant that transforms customer support by automating ticket responses with generative AI. It boosts agent productivity, cuts handle time by 75%, and enhances CSAT with brand-aligned replies. Offering a 7-day free trial, it’s a cost-effective alternative to Zendesk Advanced AI, trusted by hundreds of businesses.

Solidroad

Solidroad is an AI-powered QA and training platform that transforms customer experience by reviewing 100% of conversations and delivering real-time insights. It offers personalized training simulations for human reps and optimization for AI agents, boosting CSAT scores without added costs. With integrations like Salesforce and enterprise-grade security, Solidroad empowers support teams to excel.

Quivr

Quivr is an AI-powered customer support automation platform that transforms customer service into a business driver. By automating up to 60% of support tasks, it boosts productivity with features like automated resolutions, ticket categorization, and customer analytics. Trusted by thousands, Quivr offers a seamless plug-and-play setup, SOC2 compliance, and a free trial to enhance customer satisfaction and business success.