Tag: Quality Assurance

Verloop.io

Verloop.io is an AI-powered customer support automation platform designed to enhance efficiency and productivity. Leveraging Generative AI, it automates query resolution, boosts agent performance by 40%, and improves CSAT by 70%. With multi-channel support and seamless integrations, Verloop.io helps over 500 global brands reduce costs and deliver 24/7 personalized support.

Record

Record is an AI-powered QA agent that automates the creation and maintenance of end-to-end tests for software applications, achieving full coverage in just one week. Designed for developers, it enhances efficiency with features like actionable insights, auto-maintenance, and CI/CD optimization. Trusted by R&D teams, Record ensures confident releases by catching issues early.

Level AI

Level AI is a cutting-edge platform for contact centers, utilizing generative AI and semantic intelligence to transform customer experience. It automates quality assurance, provides real-time insights, and enhances agent performance with tailored coaching. Trusted globally, Level AI drives significant improvements in CSAT, ASAT, and operational efficiency, making it a vital tool for modern customer service teams.