Level AI
Level AI transforms contact centers using generative AI. Automates QA, delivers real-time insights, and improves agent performance for superior customer experiences.
What Is Level AI?
Level AI is an advanced AI platform for contact centers, leveraging generative AI and semantic intelligence to enhance customer experience, automate workflows, and provide actionable insights.
Target Audience of Level AI
How To Use Level AI?
To use Level AI, request a demo through their website to explore the platform. Integrate it into your contact center operations for automation of QA, real-time agent assistance, and customer insights. Customize the AI to fit your specific scorecard and business needs, and utilize the insights for strategic improvements.
Core Features of Level AI
- End-to-end contact center automation with generative AI
- Real-time actionable insights for every customer interaction
- 100% Auto QA for calls, chats, and emails with high accuracy
- Agent coaching with AI-generated plans and feedback
- Customer sentiment analysis and trend identification
- Secure and customizable enterprise-ready AI solutions
- Reduction of onboarding time by 50% with real-time assistance
Use Cases of Level AI
- Automating quality assurance in contact centers
- Enhancing agent performance with real-time coaching
- Gaining deep insights into customer feedback and sentiment
- Improving customer experience across multiple channels
- Scaling contact center operations with AI-driven analytics
- Identifying business growth opportunities through customer interactions
FAQ from Level AI
Pricing of Level AI
Level AI is Paid service
Enterprise Plan
Contact for pricing
Tailored solution for large contact centers with full AI automation and insights.
Standard Plan
Contact for pricing
Basic AI features for smaller contact centers focusing on QA and agent support.
Contact & Company Information of Level AI
Level AI Company Name: Level AI
Level AICustomer Service Contact
Social Media
Level AI Twitter Link:https://twitter.com/TheLevelAI
Level AI LinkedIn Link:https://www.linkedin.com/company/level-ai/
Information
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